Angela's Story of Digital Empowerment

Angela's path to digital empowerment began after being referred by her job coach to her local Digi Hub. Initially, Angela felt overwhelmed and anxious due to her lack of experience with digital devices. Angela's confidence was low, and she feared that she did not possess the necessary digital skills to search for jobs online successfully.

At the Digi Hub, Angela was met with friendliness and support that would help change her life. She said, "Over the time I've known about Digi Hubs, they have been incredibly supportive. The staff and volunteers are not only kind but also exceptionally helpful." 

The volunteers at the Digi Hub dedicated their time to assisting Angela with learning the skills she needed to search for jobs. They guided her through getting a tablet and taught her how to use it effectively. Angela shared, "Whenever I needed someone to talk to, a team member would always take the time to listen and offer assistance," 

In addition to job search assistance, the Digi Hub staff helped Angela with everyday tasks that initially felt daunting. They guided her through online shopping and even supported her purchasing a new TV when hers broke down. 

Furthermore, the Hub facilitated Angela's financial well-being by restoring an app on her phone that managed her electricity usage and helped her find a less expensive tariff. This cost-saving assistance brought her peace of mind and showcased the broader impact of digital inclusion in daily living.

Angela expressed, 'I am so grateful for Digi Hub support. Whenever I encounter someone needing help, I point them into a Digi Hub to receive the same outstanding assistance."

Angela's story exemplifies the transformative power of digital skills in creating positive change. With the unwavering support of the Digi Hub, she gained the confidence and competence necessary to navigate the digital world—allowing her to pursue her goals and enhance her lifestyle.

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