Why do we need to retain records?

Why do we need to retain records?

There are five key reasons we need to keep records:  

• Legal or contractual requirements
• Accountability to government and the general public
• Operational requirements
• Audit requirements
• Historical or research requirements

In order to preserve and protect our records, staff can deposit physical and paper files into the secure, environmentally-controlled storage facilities located within the Records Centre.  A well-organised filing and classification system also helps to ensure that our records are easy for staff to locate and retrieve if needed.   

Electronic records are managed either through specialised case management systems or through network drives and SharePoint.