FAQs

No. If you have received a voucher through the council’s scheme during previous holidays you do not need to reapply, your voucher will be sent to you automatically.

No. If you have received a voucher through the council’s scheme during previous holidays you do not need to reapply, your voucher will be sent to you automatically.

Yes, if you have not registered previously, please sign-up during application periods while the application form link is available on the holiday free school meal vouchers webpage.

Yes, if you have not registered previously, please sign-up during application periods while the application form link is available on the holiday free school meal vouchers webpage.

If you had previously registered other children and need to register a new child, please contact using this link to our Microsoft Form to let us know here: Update existing details

If you have not registered previously you will need to apply whilst applications are open in the weeks leading up to the holiday period. A link to the application form will be available on the holiday free school meal vouchers webpage during that time.

Please look at the sections on qualifying criteria and applying for more information.

If you had previously registered other children and need to register a new child, please contact using this link to our Microsoft Form to let us know here: Update existing details

If you have not registered previously you will need to apply whilst applications are open in the weeks leading up to the holiday period. A link to the application form will be available on the holiday free school meal vouchers webpage during that time.

Please look at the sections on qualifying criteria and applying for more information.

Vouchers are issued for a value of £15 per eligible child per qualifying week, during the school holidays. The holiday free school meal vouchers webpage will be updated with details for the upcoming school holiday during the weeks leading up to the holiday period.

Vouchers are issued for a value of £15 per eligible child per qualifying week, during the school holidays. The holiday free school meal vouchers webpage will be updated with details for the upcoming school holiday during the weeks leading up to the holiday period.

You will receive an email from the following email address: support@evouchers.com. This is not spam but may come through into your junk/spam folder, so please check this regularly. We suggest the following actions before vouchers are issued, to ensure you receive them:

  • Check your mailbox settings are set to receive/allow junk mail
  • Add support@evouchers.com to your safe sender list
  • Check your mailboxes are not full
  •         If you are unable to find them and have done the above, we suggest trying the following before contacting us:

You will receive an email from the following email address: support@evouchers.com. This is not spam but may come through into your junk/spam folder, so please check this regularly. We suggest the following actions before vouchers are issued, to ensure you receive them:

  • Check your mailbox settings are set to receive/allow junk mail
  • Add support@evouchers.com to your safe sender list
  • Check your mailboxes are not full
  •         If you are unable to find them and have done the above, we suggest trying the following before contacting us:

If for any reason your voucher does not come through after having selected your supermarket, please contact Evouchers on the following number: 01638 591620 or email: gloucestershire@evouchers.com 

If for any reason your voucher does not come through after having selected your supermarket, please contact Evouchers on the following number: 01638 591620 or email: gloucestershire@evouchers.com 

Please view the step-by-step guide on accessing vouchers in the ‘How do vouchers work?’ section of this webpage. If you are still experiencing difficulties after following these steps, please contact Evouchers directly here:
Email: gloucestershire@evouchers.com 
Phone: 01638 591620

Please view the step-by-step guide on accessing vouchers in the ‘How do vouchers work?’ section of this webpage. If you are still experiencing difficulties after following these steps, please contact Evouchers directly here:
Email: gloucestershire@evouchers.com 
Phone: 01638 591620

The vouchers will be sent to the email address you have provided. If you have received vouchers previously and your email address has changed since then, please submit a query via the Microsoft Form HERE.

The vouchers will be sent to the email address you have provided. If you have received vouchers previously and your email address has changed since then, please submit a query via the Microsoft Form HERE.

Vouchers are being sent out 20 October 2025, if you have not received it by Wednesday 22 October please contact Evouchers.
Email: gloucestershire@evouchers.com 
Phone: 01638 591620

Vouchers are being sent out 20 October 2025, if you have not received it by Wednesday 22 October please contact Evouchers.
Email: gloucestershire@evouchers.com 
Phone: 01638 591620

There are 7 supermarkets to choose from

  • Aldi
  • Asda
  • Tesco
  • Morrisons
  • Sainsbury's
  • Farm Foods
  • Iceland/Food Warehouse

They should not be used for alcohol, tobacco or gambling. We reserve the right to investigate individual spend if we believe individuals use vouchers in any way that goes against the intentions of the scheme. Vouchers may be suspended/withdrawn for anybody doing so.

There are 7 supermarkets to choose from

  • Aldi
  • Asda
  • Tesco
  • Morrisons
  • Sainsbury's
  • Farm Foods
  • Iceland/Food Warehouse

They should not be used for alcohol, tobacco or gambling. We reserve the right to investigate individual spend if we believe individuals use vouchers in any way that goes against the intentions of the scheme. Vouchers may be suspended/withdrawn for anybody doing so.

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