Implementing, monitoring and reviewing policy

20.1   This policy will be published on the council’s website.  

20.2   The council will advise staff and any delegated organisations that policy has been revised.  

20.3   The council will monitor compliance with this policy through routine quality assurance processes such as: 

• manager / supervisor oversight of casework 
• periodic independent reviews undertaken by the council’s internal auditors  
• contract management and monitoring and other processes agreed with organisations authorised or commissioned by the council to act on its behalf or provide services for the council 

20.4   The council will review this policy by 30 June 2024.