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Policy details

In this section

  1. 1
    Introduction
  2. 2
    Purpose
  3. 3
    Scope
  4. 4
    Legislation
  5. 5
    Associated policies
  6. 6
    Definitions
  7. 7
    Care Act duty to involve people in decisions that affect them
  8. 8
    What substantial difficulty means
  9. 9
    Care Act Advocacy for Adult Social Care processes including complaints
  10. 10
    Care Act Advocacy for safeguarding processes
  11. 11
    Who is appropriate to act as an informal representative
  12. 12
    When an Independent Care Act Advocate will be arranged even though there is an appropriate informal representative
  13. 13
    Changes to representation
  1. 14
    Out of County Care Act advocacy arrangements
  2. 15
    The Independent Care Act Advocate’s role
  3. 16
    Independent Care Act Advocates’ rights to access health and social care records
  4. 17
    The Council and Independent Care Act Advocates – working together
  5. 18
    Care home closures/provider failure
  6. 19
    Decisions that require an Independent Mental Capacity Advocate (IMCA)
  7. 20
    Independent Mental Health Advocates (IMHA)
  8. 21
    Commissioning requirements for Independent advocacy
  9. 22
    Dissatisfaction/Complaints
  10. 23
    Implementation
  11. 24
    Monitoring and review
  12. 25
    Appendix– Definitions
  13. 26
    Policy details

Document reference:

GCC-ASC-POL-024

Version:

5

Executive lead:

Assistant Head of Adult Social Care operations

Policy approved by:

Director of Operations for Adult Social Care

Policy first issued:

1996

Policy reviewed:

October 2010

October 2011

August 2019

January 2023

This version approved

January 2023

Next review due by:

January 2024

 

This is a controlled document

Please make sure that you are working to the most up to date version of this policy, i.e. the controlled policy document published on the GCC website.

You may print this document but printed copies are not controlled.

Last reviewed:
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