How to contact us
Arrange a collection of unwanted equipment, let us know if you have a query or missed a delivery / collection by filling in our online form.
You can also contact:
GELS
Monday to Friday, 08.30am – 16.30pm
Call: 01452 520438
Email: GELSCustomerServices@gloucestershire.gov.uk
Adult Social Care Helpdesk (ASC)
Monday to Friday, 08.00am – 17.00pm
Call: 01452 426 868
Email: socialcare.enq@gloucestershire.gov.uk
Emergency Duty Team (EDT)
Monday to Thursday, 17.00pm – 08.00am, and
from Friday 17.00pm to Monday 08.00am
(including bank holidays)
Call: 01452 614 194
Email: edt@gloucestershire.gov.uk
Note: users should contact GELS during our operating hours. Outside our hours you should contact ASC or the EDT…
- Before 08:00 – contact the EDT
- From 8:00 to 8:30 – contact ASC
- From 8:30 to 4:30 – contact GELS
- From 4:30 to 5:00 – contact ASC
- After 5:00 - contact the EDT
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