How to contact us

Arrange a collection of unwanted equipment, let us know if you have a query or missed a delivery / collection by filling in our online form.

Get in touch

You can also contact:

GELS

Monday to Friday, 08.30am – 16.30pm
Call: 01452 520438
Email: GELSCustomerServices@gloucestershire.gov.uk

Adult Social Care Helpdesk (ASC)

Monday to Friday, 08.00am – 17.00pm
Call: 01452 426 868
Email: socialcare.enq@gloucestershire.gov.uk

Emergency Duty Team (EDT)

Monday to Thursday, 17.00pm – 08.00am, and
from Friday 17.00pm to Monday 08.00am
(including bank holidays)
Call: 01452 614 194
Email: edt@gloucestershire.gov.uk

Note: users should contact GELS during our operating hours. Outside our hours you should contact ASC or the EDT…

  • Before 08:00 – contact the EDT
  • From 8:00 to 8:30 – contact ASC
  • From 8:30 to 4:30 – contact GELS
  • From 4:30 to 5:00 – contact ASC
  • After 5:00 - contact the EDT
Last reviewed: