Introduction

Agents hired in respect of works that are grant aided will be expected to operate under the Professional services guidance outlined in the following sections.  You can download a copy using the link below.

Professional services guidance

Works carried out by an agent and associated costs incurred before grant approval is given are usually the responsibility of the client to pay. Reasonable costs, i.e. surveyors fees etc could be approved before full application and approval (but not retrospectively). Discretion will be applied to situations where the grant cannot proceed for reasons outside the client’s control.

Works should not commence until written grant approval is obtained.

Gloucester City Council have their own specific protocols in place for Agents/Contractors to follow. To find out more, please visit the Gloucester City Council website Adapting Your Home for Disabled People | Gloucester City Council or view their agent protocol dfg-agent-protocol-april-2024.pdf (gloucester.gov.uk).