Section one - agent requirements
1.1 - Works should not commence until written grant approval is obtained.
1.2 - Agents must have full professional indemnity insurance.
1.3 - Agents should provide a clear written statement of intent to their clients detailing their service; indicating their costs and a proposed timetable of works, including arrangements for payments. Agents should make it clear to clients when they may be available to start work.
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