DFG frequently asked questions
You can find out more about the Disabled Facilities Grant on our web pages. Below you will find answers to some of our most frequently asked questions.
The duration depends on the complexity and urgency of the adaptations you require. Urgent cases are prioritised. Assessment, approval and construction stages each have their own timelines.
You can check timescales with your District Grants Officer.
The duration depends on the complexity and urgency of the adaptations you require. Urgent cases are prioritised. Assessment, approval and construction stages each have their own timelines.
You can check timescales with your District Grants Officer.
Your District Grants Officer is your main point of contact for any questions or updates.
Your District Grants Officer is your main point of contact for any questions or updates.
Yes - although the council does have a list of approved agents who are experienced in DFG work. You should discuss preferences with your District Grants Officer.
Yes - although the council does have a list of approved agents who are experienced in DFG work. You should discuss preferences with your District Grants Officer.
If you don’t qualify for a grant, you may need to fund the work yourself. Speak with your Occupational Therapist or District Grants Officer about next steps.
If you don’t qualify for a grant, you may need to fund the work yourself. Speak with your Occupational Therapist or District Grants Officer about next steps.
Yes, if your circumstances change you can apply for another grant for the same property.
Yes, if your circumstances change you can apply for another grant for the same property.
Some adaptations may require planning permission or building regulations approval. Your district grants officer can help navigate this process. You may need to contact the District Council’s planning and building regulations team.
Some adaptations may require planning permission or building regulations approval. Your district grants officer can help navigate this process. You may need to contact the District Council’s planning and building regulations team.
If you receive a grant of more than £5,000, you may need to repay some of it if you sell or transfer the property within 10 years. Ask your District Grants Officer for more information.
If you receive a grant of more than £5,000, you may need to repay some of it if you sell or transfer the property within 10 years. Ask your District Grants Officer for more information.
You should first contact the District Council that dealt with your application. If you unhappy with the way your complaint is dealt with, you can refer it to the Local Government Ombudsman at www.lgo.org.uk or 0300 061 0614.
You should first contact the District Council that dealt with your application. If you unhappy with the way your complaint is dealt with, you can refer it to the Local Government Ombudsman at www.lgo.org.uk or 0300 061 0614.
Last reviewed: