Choosing an agent or contractor

Some advice below if you are choosing an agent or building contractor to do the work 

• Consider using an agent from the council’s Agent (project managers) list where possible.
  
  
• Gloucestershire Trading Standards also supports 'buy with confidence,' which is an approved trader scheme.
  
  
• Trustmark is the only UK Government approved trusted trader scheme and includes robust standards, dispute resolution services, and added protection by way of insurance backed warranties.
  
  
• Try to use a builder from a recognised trade association. The National Home Improvement Council has a list of member organisations on their website.
  
  
• Ask contractors to provide details of previous clients who can be contacted for a reference. 
  
  
• You can search online for reviews and they may have a website or use social media, like Facebook and X.
  
  
• Gas engineers must be registered with gas safe.
  
  
• Electrical contractors should be registered with a national competent person scheme
  
  
• Builders registered with any competent builders approved scheme
  
  
• Always check the agent or contractor’s name and address. You can use online directories or visit Companies House if they are a limited company.