Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Commissioned services
In this section
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1Introduction
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2Purpose
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3Scope
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4Definition
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5Legal Context
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6Associated policies
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7Requirement to identify information and communication needs
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8Recording requirements
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9Requirement for the record to have a highly visible flag or alert
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10Requirement to include recorded data about information and/or communication needs within existing data sharing processes
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11Requirement to meet information and/or communication needs
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12Commissioned services
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13Dissatisfaction/complaints
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14Implementation
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15Monitoring and Review
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16Appendix 1– Exclusions
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17Appendix 2– Definitions
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18Policy details
We are currently reviewing the Accessible Information policy.
12.1 Providers of commissioned services which are subject to the AIS will be made aware of the need to comply with AIS requirements and will be asked by commissioners to evidence their compliance with each of the five mandatory requirements.
Policy published : Nov 2016
Policy reviewed : March 2020
Last reviewed: