Adult Social Care invoices
Invoices have now been issued following a short delay, and associated direct debit collection dates will be adjusted accordingly. There is no need to contact us at this time.
Monitoring and Review
In this section
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1Introduction
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2Purpose
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3Scope
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4Definition
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5Legal Context
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6Associated policies
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7Requirement to identify information and communication needs
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8Recording requirements
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9Requirement for the record to have a highly visible flag or alert
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10Requirement to include recorded data about information and/or communication needs within existing data sharing processes
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11Requirement to meet information and/or communication needs
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12Commissioned services
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13Dissatisfaction/complaints
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14Implementation
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15Monitoring and Review
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16Appendix 1– Exclusions
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17Appendix 2– Definitions
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18Policy details
We are currently reviewing the Accessible Information policy.
15.1 This policy will be monitored through:
- manager/senior practitioner oversight of adult social care processes
- internal audit of adult social care records
- such processes as have been agreed with external persons or organisations authorised to carry out assessment, support planning and review on behalf of the council
- routine contract monitoring activities by commissioners
15.2 Policy will be reviewed by 31 March 2023.
Policy published : Nov 2016
Policy reviewed : March 2020
Last reviewed: